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Gradics support

Customer Support

This page provides support information for Gradics, school platform integrations, and related ChatGPT or MCP connectivity issues.

How to get help

For product support, onboarding questions, account access issues, setup guidance, or technical troubleshooting, please contact us through the channels below.

What to include

To help us resolve your issue faster, please include a short description of the problem, the school or workspace affected, the steps you took, and any relevant screenshots or error messages.

Support scope

Support is available for platform access, integrations, bug reports, feature clarification, and reasonable troubleshooting assistance. Response times may vary based on issue complexity and current workload.

Last updated: August 21, 2026.